Primary Responsibilities

• • Provide top customer service with understanding & "We'll take care of you" mentality.
• • Build quality estimates while creating customer relationships to generate collision business
• • Properly document estimates and share documents with insurance companies
• • Accurately relay estimate information to Collision Technicians to allow the timely repair of vehicles

Qualifications

• • A team player with a positive attitude
• • Sales-oriented and driven to generate collision business
• • Comfortable talking on the telephone as well as interacting directly with customers and co-workers
• • Organized, detail-oriented, time sensitive and the ability to think on your feet
• • Thrive working in a fast-paced environment with the ability to multi-task

Requirements

• • A team player with a positive attitude!
• • Detail oriented, pro-active and open to learning new technical collision prep techniques
• • Work independently without close supervision
• • Flexible/adaptable to constant change
• • Maintain a safe and clean workspace and surrounding area
• • Must be dependable and reliable
• • Valid “G” drivers license with a clean driving abstract

Duties / Responsibilities

• • Evaluate bodywork prior to starting the refinish
• • Prepare the damaged area of the vehicle for painting
• • The use of all prep products according to the manufacturer's recommended procedures
• • Check all parts to ensure that they are all on site and correct for the repair assigned
• • Protect the vehicle from primer and overspray and any removal of overspray as necessary
• • Formulate, prepare and apply primers, sealers, base coats, color coats and clear coats
• • Use all paint-related products according to the manufacturer’s recommended procedures
• • Color match and mix paint according to vehicle’s specifications and insurance guidelines
• • Refinish and blend, according to vehicle’s original factory specifications
• • Completion of all refinishing per the estimate or work order in a timely manner and using proper repair methods

Requirements

• • A team player with a positive attitude, working in a team environment
• • Must be open to learning new technical collision repair techniques
• • Thorough and always strives to improve productivity and quality of work
• • Maintain a safe and clean workspace and surrounding area
• • Must be dependable and reliable
• • Full G driver’s license with a clean driving record
• • Auto Body and Collision Damage Repairer License or registered with Ontario Skilled Trades (Zenetec will Sponsor)

Primary Responsibilities

• • Greeting customers with a smile, and having the customers smile when they leave
• • Promoting services to customers
• • Monitoring customer kiosks and car wash tunnel
• • Opening and closing duties related to the smooth operation of the car wash
• • Ensuring safety guidelines are followed for people and property
• • Responsible for keeping the car wash, surrounding area and property safe, clean and neat at all the times
• • Cleaning and maintaining outdoor vacuum stations
• • Complete other duties as directed

Responsibilities

• • Greet customers with a smile and be genuinely excited to help customers
• • Have a number one goal of providing top customer service to ensure the customer leaves with a smile
• • Build sustainable relationships and trust with customer accounts through open and interactive communication
• • Be empathetic, patient and able to identify and assess customers’ needs to achieve satisfaction
• • Keep records of customer interactions, process customer accounts and file documents
• • Provide accurate, valid and complete information by using the right methods/tools
• • Manage a large amount of incoming telephone calls as well as direct interaction with customers and co-workers
• • Thrive working in a fast-paced environment with the ability to multi-task

Skills

• • Experience as a Customer Service Representative (CSR) or proven customer support experience
• • Customer focused and experienced in the retail, sales, service or hospitality industry
• • Must be dependable, reliable, and possess a strong attention to detail
• • Strong phone contact handling skills and active listening
• • Organized, detail-oriented and a confident trouble-shooter with the ability to think on your feet
• • Ability to multi-task, prioritize, and manage time effectively
• • Computer literacy is a must

Primary Responsibilities

• • Effectively perform activities using a variety of hand tools including vacuuming, washing, and compressed air
• • Operate cleaning equipment and cleaners in accordance with safety and company guidelines
• • Clean and polish vehicle interior windows, and mirrors
• • Remove, clean, and replace floor mats
• • Keep the workspace, and the surrounding area safe, clean and neat at all the times
• • Customer shuttles with our Zenetec customer service

Requirements

• • Valid “G” drivers licence with a clean driving abstract
• • Experience driving Standard/Manual transmission
• • Available Mon-Fri (8:00am – 5:00pm), closed Saturday and Sunday
• • Must be dependable, reliable, and have a strong attention to detail

Main Responsibilities

• • Shuttling Vehicles
• • Parts Inventory
• • Administrative Tasks (customer facing & non-customer facing)
• • Administrative Backup
• • Intro to Glass Removal/Replacement
• • Intro to vehicle systems calibration
• • Washing/cleaning vehicles
• • Shop Organization/Cleaning

Requirements

• • Demonstrate a high level of customer service
• • Flexible/adaptable to constant change
• • Keep workspace and surrounding area safe, clean and neat
• • Must be dependable, reliable, and have a strong attention to detail

Primary Responsibilities

• • Provide top internal and external customer service
• • Support Technicians with parts needs, part returns and other key responsibilities to provide for a smooth repair process
• • Receive incoming parts, inspect, organize and store parts
• • Maintain strong relationships with vendors

Experience/Skill Requirements

• • Able to effectively learn, and utilize new skills
• • Process driven and thrives in a fast-paced environment
• • Organized, detail-oriented and a confident trouble-shooter with the ability to think on your feet
• • Able to multi-task, prioritize, and manage time effectively
• • Computer literacy is a must